Together with colleagues from KMGN, we will discuss a mix of approaches based on practical experience from KM projects at Roche and Novartis.
Which arguments and KPIs really count and trigger a KM project? Which are only benevolent propositions and not convincing to invest in KM?
Join us to share your experiences and find answers to this essential question.
Link for registration see right and for more information about KMGN visit this link
Agenda:
- Introduction – Pavel Kraus, President of Swiss Knowledge Management Forum
- Strategies to develop KPIs for KM projects
- Case of R&D KM projects at Roche Diagnostics
- Hard versus weak KPIs for KM
- Success factors of IT tools for KM
- Case of Resource allocation tool
- Novartis shared services acceleration tool
- What makes a KM implementation successful?
- Discussion
Facilitator
Pavel Kraus
Note
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