SKMF Swiss Knowledge Management Forum

SKMF Online

Past Events

21.01.2025 | Knowledge Management challenges and solutions seen through research: past, present and future

Patricia Wolf will present a historical overview of the evolution of knowledge management research, with a particular focus on the most persistent knowledge management challenges and proposed solutions over the past three and a half decades (1991-2023). Her work points to three recurring fundamental challenges over these decades:

organizational antecedents for implementing a knowledge sharing culture,
the use of ICT for knowledge transfer, and
knowledge transformation.

She will show how related challenges have evolved over time and look back at their impact with the audience. In the second part, she will present emerging challenges for the last decade to stimulate a discussion on what will be the key KM issues to prepare for in the future.

Facilitator

Patricia Wolf, Johannes Müller, Pavel Kraus

26.09.2023 | GfWM - KnowledgeCamp: Lean Information - An introduction

At the KnfowledgeCamp of the Society for Knowledge Management (GfWM) in Cologne, Ron Hyams presents how organisations can use lean information (consistently actionable) to save time, increase revenue, and reduce risk.

During the first session on 26.09 at 11:00, Ron’s focuses on what lean information is and how its skillset is a foundation of Knowledge Management.

During the follow-up session on 26.09 at 13:00, Ron applies a recent case study from the City of Bern to focus on some of the change competencies needed for teams to use lean information.

Facilitator

Ron Hyams, SKMF

25.09.2023 | GfWM - KnowledgeCamp: Business Aligned Knowledge Management

At the KnfowledgeCamp of the Society for Knowledge Management (GfWM) in Cologne, Dr. Pavel Kraus presents the results of the global Knowledge Management Global Network (KMGN) project Business Aligned Knowledge Management.

In the project "Business Aligned Knowledge Management" a stringent argumentation was developed how knowledge management activities directly support business goals and strategy. The methods and tools help KM managers to convincingly justify KM to executives.

Facilitator

Dr. Pavel Kraus, SKMF

27.10.2022 | KMGN Clinic: How to convince executives about Knowledge Management?

Together with colleagues from KMGN, we will discuss a mix of approaches based on practical experience from KM projects at Roche and Novartis.

Which arguments and KPIs really count and trigger a KM project? Which are only benevolent propositions and not convincing to invest in KM?

Join us to share your experiences and find answers to this essential question.

Link for registration see right and for more information about KMGN visit this link

Agenda:

Introduction – Pavel Kraus, President of Swiss Knowledge Management Forum
Strategies to develop KPIs for KM projects
Case of R&D KM projects at Roche Diagnostics
Hard versus weak KPIs for KM
Success factors of IT tools for KM
Case of Resource allocation tool
Novartis shared services acceleration tool
What makes a KM implementation successful?
Discussion

Facilitator

Pavel Kraus

10.03.2022 | If I only knew where my boss hid that information again.

How do we deal with the overwhelming number of communication channels in our organizations?

With so many channels, employees have (too) many options to choose from. Microsoft Teams, Google Chat, Yammer, e-mail, Slack, LinkedIn and many others compete for our attention.

We drown in options and after a while forget where we put what information. In this roundtable, we want to share our experiences and best practices. We also want to look at what ISO standards recommend.

During the roundtable discussions, we will explore options how to address this issue. Join us for a lively exchange.

Members can get the link to the roundtable in the member section after login in directly. Non-members can purchase a ticket at Eventbrite for CHF 15.- using the link on the right.

Facilitator

Dr. Johannes Müller, Siemens and SKMF board members