SKMF Swiss Knowledge Management Forum

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Past Events

26.09.2023 | GfWM - KnowledgeCamp: Lean Information - An introduction

At the KnfowledgeCamp of the Society for Knowledge Management (GfWM) in Cologne, Ron Hyams presents how organisations can use lean information (consistently actionable) to save time, increase revenue, and reduce risk.

During the first session on 26.09 at 11:00, Ron’s focuses on what lean information is and how its skillset is a foundation of Knowledge Management.

During the follow-up session on 26.09 at 13:00, Ron applies a recent case study from the City of Bern to focus on some of the change competencies needed for teams to use lean information.

Facilitator

Ron Hyams, SKMF

25.09.2023 | GfWM - KnowledgeCamp: Business Aligned Knowledge Management

At the KnfowledgeCamp of the Society for Knowledge Management (GfWM) in Cologne, Dr. Pavel Kraus presents the results of the global Knowledge Management Global Network (KMGN) project Business Aligned Knowledge Management.

In the project "Business Aligned Knowledge Management" a stringent argumentation was developed how knowledge management activities directly support business goals and strategy. The methods and tools help KM managers to convincingly justify KM to executives.

Facilitator

Dr. Pavel Kraus, SKMF

27.10.2022 | KMGN Clinic: How to convince executives about Knowledge Management?

Together with colleagues from KMGN, we will discuss a mix of approaches based on practical experience from KM projects at Roche and Novartis.

Which arguments and KPIs really count and trigger a KM project? Which are only benevolent propositions and not convincing to invest in KM?

Join us to share your experiences and find answers to this essential question.

Link for registration see right and for more information about KMGN visit this link

Agenda:

Introduction – Pavel Kraus, President of Swiss Knowledge Management Forum
Strategies to develop KPIs for KM projects
Case of R&D KM projects at Roche Diagnostics
Hard versus weak KPIs for KM
Success factors of IT tools for KM
Case of Resource allocation tool
Novartis shared services acceleration tool
What makes a KM implementation successful?
Discussion

Facilitator

Pavel Kraus

10.03.2022 | If I only knew where my boss hid that information again.

How do we deal with the overwhelming number of communication channels in our organizations?

With so many channels, employees have (too) many options to choose from. Microsoft Teams, Google Chat, Yammer, e-mail, Slack, LinkedIn and many others compete for our attention.

We drown in options and after a while forget where we put what information. In this roundtable, we want to share our experiences and best practices. We also want to look at what ISO standards recommend.

During the roundtable discussions, we will explore options how to address this issue. Join us for a lively exchange.

Members can get the link to the roundtable in the member section after login in directly. Non-members can purchase a ticket at Eventbrite for CHF 15.- using the link on the right.

Facilitator

Dr. Johannes Müller, Siemens and SKMF board members

01.12.2021 | Knowledge Management and Useful Information

Digitalization’s exponential growth in information is not sustainable. Too much, and poor-quality, information is bad for customers and employees. Most organizations cannot ensure the consistent usefulness and value of their information. Time is money.

How can organizations ensure that their information successfully transfers knowledge, saves people time, builds customer loyalty, and mitigates information risk?

In our final Roundtable for 2021, we focus on the KM processes: Knowledge to Information, and back to Knowledge. You will be introduced to Lean Information using a Sales KM case to make information more sharable by eliminating wasteful information.

Based on information science and lean principles, Lean Information is applicable to all languages, business functions and content types. It assumes people write well. They only need to change their relationship to their information.

Members can get the link to the roundtable in the member section after login in directly. Non-members can purchase a ticket at Eventbrite for CHF 15.- using the link on the right.

Facilitator

Ron Hyams, SKMF board member