In this roundtable, we will discuss how starting a KM program (initiative) can provide the greatest benefit to an organization. It is a common practice for KM programs to start with a needs assessment. Most often, the focus is on improving profitability, innovation or productivity.
A simple and pragmatic way, to analyze the KM needs that bring the most value to the organization is the "Knowledge Cube" approach. It is based on three aspects:
Impact of knowledge on success, availability of knowledge, and risk of knowledge loss.
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Impact of knowledge to success analysis is using interview techniques, business modeling and customer inputs.
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Availability of knowledge is based on skill management, competencies development and HR practices
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Risk of knowledge loss is ascertained through risk analysis, workforce attrition and know-how age distribution
Using the Knowledge Cube is a quick way to provide direction to a KM program with the greatest value to the organization. It was developed through consulting projects led by SKMF members since 2021.
At this roundtable, we will present and discuss the "Knowledge Cube" approach in our usual interactive way.
We look forward to see you in person in Bern.
The roundtable is free for SKMF members. We will kindly ask non-SKMF members to contribute to the cost of the roundtable with an amount of their choosing.
Facilitator
Pavel Kraus, Ron Hyams - SKMF board
Note
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